Communications Coordinator
COMMUNICATIONS COORDINATOR
Position Overview
The Communications Coordinator will support the execution of CCH’s organizational and campaign-focused communications strategies through the creation of eye-catching design and compelling written content. This role will work closely with members of our policy, organizing, and legal teams to advance advocacy goals and in partnership with CCH’s development department to achieve fundraising and engagement goals. They will manage updates and improvements to the organization’s website, social platforms, email programs, and other projects in collaboration with the rest of the communications team. Their work will support and align with CCH’s mission and values, advancing racial equity and centering the voices of people with lived experience. Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions.
About Chicago Coalition to End Homelessness
Chicago Coalition to End Homelessness (CCH) is a 46-year-old systemic advocacy organization. CCH develops campaigns and initiatives to address the causes of homelessness - lack of affordable housing, lack of access to health care and services and lack of jobs paying a living wage. We place much emphasis on organizing and developing leaders who have experienced homelessness to become spokespersons and leaders of our various initiatives. CCH does its work in accordance with its organizational values – collaboration, integrity, strategic action, compassion, and intersectionality. We recognize that homelessness is a problem that stems from systemic racism and that biases and prejudices are embedded in the fabric of society, and thus, also permeate organizations like ours. CCH is committed to advancing racial equity in the workplace, through the work of our racial equity committee, and through the campaigns and initiatives we choose.
Key Responsibilities
Graphic Design / Visual Communication:
Design and create collateral for outreach, education, fundraising, events, and campaigns, including reports, direct mail appeals, one-pagers, palm cards, posters, infographics, and other materials.
Organize and maintain CCH’s photo and video library.
Manage and support printing and ordering needs in collaboration with other departments.
Social Media:
Manage existing social media platforms and the department’s ongoing content calendar, developing and creating engaging content.
Create social media toolkits for partner organizations to utilize to support campaign and advocacy goals.
Utilize content management platform (Sprout Social) to schedule content and monitor engagement and analytics.
Digital:
Create and update content for CCH’s website, including blog posts, story features, and program updates.
Utilize assessment tools such as Google Analytics to analyze website performance and identify improvements in user experience.
Support webinar registration, management, and day-of assistance in collaboration with CCH program staff.
Collaborate across departments to create email campaigns, including monthly e-newsletter, fundraising appeals, and action alerts to engage supporters in campaign actions and demands.
Qualifications
Required
Demonstrated understanding of digital technology for communications, fundraising, organizing and advocacy
Demonstrated ability to be flexible and responsive to rapidly changing communications needs and priorities
Demonstrated ability to provide, receive, and act on feedback
Proficient in Adobe Creative Suite, WordPress, MS Office, Google Suite, Sprout Social, and Canva, or similar platforms
Demonstrated ability to build relationships and work with diverse populations
Ability to work collaboratively in a team environment, in collaboration with all CCH departments—CCH believes strongly in interdepartmental collaboration and expects all staff to work in close partnership with the other departments at the organization.
Experience and understanding of efforts to advance racial equity and dismantle systems based in white supremacy
Demonstrated ability to stay on task, meet deadlines and goals
Preferred
Photography and videography proficiency
Proficiency with Spanish
Knowledge of and experience using the EveryAction CRM platform
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate and exchange information in person and using a computer and phone. The employee frequently is required to move about inside the office to attend meetings, access mail and office machinery, and to attend meetings and other events outside of the office. The employee is also frequently required to remain in a stationary position and to operate and use a computer and other office machinery such as a copy machine, printer, and phone.
Position Type/Expected Hours of Work
This is a hybrid position with a combination of in-office and remote work. Some flexibility in hours is allowed, but the employee must be available during the “core” work hours of 9:00 a.m. to 5:00 p.m. and must work 37.5 hours each week to maintain full-time status. Occasional evening and weekend work may be required as job duties demand, with flex time available. Some local and regional travel is required.
Salary Range
Salary range: $66,538 - $69,538 (salary above the base salary is available if the candidate meets one or more of the following criteria – demonstrated second language proficiency ($1,000), lived experience of homelessness ($1,000), certification in racial equity work ($1,000). In addition, CCH provides excellent benefits; including health and dental, life insurance, disability insurance, 401K, four weeks paid vacation, student loan reimbursement, and a sabbatical program.
Application Instructions
Please directly apply on this page.
Please upload your resume, cover letter, and sample of each of the following: writing, graphic design, and social media post in the link below. Portfolio and URLs are accepted. Please double check that we can open any links that you share. Please upload PDF versions and clearly save each document (example: CBERETTARESUME). If you have any questions, please email [email protected] directly and we will get back to you within 24 hours of receiving your email. The hiring team will only look at completed applications.
DEADLINE TO APPLY: MONDAY, NOVEMBER 30, 2026, by 5 P.M. CENTRAL.
All employees should be up to date on vaccination series as indicted by the CDC. The currently approved vaccines under this policy are: Pfizer, Moderna, and Johnson & Johnson. No vaccine shall be designated unless and until it is fully approved by the U.S. Food and Drug Administration (FDA), or approved by the FDA for emergency use authorization. Fully vaccinated means at least two weeks after the final shot in the required timing and dosage (one shot for Johnson & Johnson, two shots for Moderna with 28 days between shots, and two shots for Pfizer with 21 days between shots).
Prospective employees will be expected to comply with this policy within two months of accepting their offer of employment.
The Chicago Coalition to End Homelessness believes that personnel diversity is an organizational strength and recognizes and values the intersectional identities that staff members bring to our organization. We are enriched by the diverse experiences, beliefs, and ways of thinking that employees of different backgrounds bring.
People of color and people who have experienced homelessness or poverty are strongly encouraged to apply. Fair consideration is given to all qualified applicants regardless of criminal record. CCH is committed to providing equal employment consideration without discrimination on the basis of race, sex, disability, religion, national origin, ancestry, military status, marital status, sexual orientation, gender identity, age or any other legally protected status.